6. penyelesaian sengketa konsumen

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  1. Nama : Renia Pragusta Putri
    Npm : 20211255

    Kesimpulan,
    Dalam Penyelesaian sengketa untuk mempertahankan hak hak konsumen diatur Pasal 45 Ayat 2 bagian pertama UUPK menentukan bahwa penyelesaian sengketa dapat dilakukan melalui pengadilan dan diluar pengadilan berdasarkan pilihan para pihak yang bersengketa. BPSK adalah merupakan suatu Badan/Lembaga independent, badan publik yang mempunyai tugas dan wewenang antara lain melaksanakan penanganan dan penyelesaianan sengketa konsumen secara Konsiliasi, Mediasi dan Arbitrase, memberikan konsultasi perlindungan konsumen, melakukan pengawasan terhadap pencantuman klausula baku.

    Penyelesaian perkara yang diajukan kepengadilan :
    1. Jurusdictio Voluntaria, tidak ada perselisihan dalam arti tidak ada yang bersengketan seperti permohonan yang ditetapkan sebagai ahli waris,permohonan ganti nama, dll.
    2. Jurusdictio Contentiosa, disini ada sesuatu yang disengketakan. Sengketa tersebut tidak dapat diselesaikan oleh pihak” sendiri. kepada hakim untuk dislesaikan secara adil dan kemudia diberikan suatu keputusan.

    Konsep ideal pengaturan hukum penyelesaian sengketa konsumen:
    1. Rekontruksi kewenangan BPSK sebagai lembaga penyelesaian sengketa konsumen dalam hubungannya dengan peradilan umum dapat dijelaskan bahwa BPSK merupakan lembaga peradilan
    2. Agar tidak terjadi interpretasi tentang keputusan BPSK final mengikat, maka keterkaitan BPSK dengan peradilan umum hanya dalam bidang eksekusinya saja.

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  3. Agung wahyuda says:

    Nama: Agung Wahyuda
    Npm: 21211125
    Matkul: hukum perlindungan konsumen
    Kesimpulan:
    Badan penyelesaian sengketa konsumen berdasarkan pasal 49 UU Nomor 8 tahun 1999 adalah yang diharapkan mampu untuk memberikan penyelesaian yang adil kepada pihak pihak yang bersengketa

    BPSK adalah badan yang bertugas menangani dan menyelesaikan sengketa antara pelaku usaha dengan konsumen

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